Frequently Asked Questions
Which airports do you serve?
We operate private transfers 24/7 to and from Geneva Airport (GVA) and Lyon Airport (LYS).
Which ski resorts do you cover?
Val d’Isère, Tignes, Courchevel, Méribel, Val Thorens, Les Arcs, La Plagne, La Rosière,
within the Espace Killy and 3 Valleys areas.
What vehicles do you use?
Mercedes V-Class (Executive / Luxury) and 8-seater vans configured to carry skis + large luggage with no seats removed.
All vehicles are licensed, insured and wint
What is the maximum capacity per vehicle?
Up to 8 passengers + skis + luggage in one vehicle, avoiding the need for a second van.
How is the reception at Geneva airport?
Your chauffeur meets you at the Visitor Center, opposite Carousel Exit #3.
You can also contact your driver instantly via WhatsApp for seamless coordination.
What if my flight is delayed?
No extra charge.
We track your flight in real time and adjust your pickup accordingly.
Do you provide child seats?
Yes, baby seats and boosters are provided free of charge.
Simply request them when booking.
What payment methods are accepted?
- Secure card payment link
- Bank transfer
Invoice provided.
Why are prices not displayed online?
Prices vary depending on passenger count, luggage volume, date and time.
We provide a fixed, confirmed quote within minutes.
How do I know everything will fit?
We confirm luggage and ski volume during booking to ensure comfort and proper vehicle allocation.
What’s included in the transfer price?
- Tolls included
- Waiting time included for announced flight delays
- Winter equipment included
- No hidden fees once the quote is confirmed.
